Returns


100% Satisfaction Guarantee


​Kix’ies® Inc. wants you to be completely satisfied with every purchase from www.kixies.com. If you are not satisfied with any item, for any reason, you may return the item within 14 days of delivery for a full refund of the purchase price, minus the shipping and handling. 


Returning an Item

​To return an unwanted item, simply mail it back to the address below. Please include original packaging and a copy of your invoice if possible.  (If you don’t have the original invoice please be sure and include your name, address and phone number.) It is recommended that you use a traceable method for delivery. All return shipping charges must be prepaid.  Please allow 30 days to process credit due.

Send to:
Kix’ies® Inc.
PO Box 1171
​Clayton, CA 94517


Damaged or Defective Items

At Kix'ies® we do our best to ensure all our Thigh Highs are made in accordance with our standards. If one has slipped through the cracks and arrived to you defective or damaged, please call (925.889.9571) or email us at info@kixies.com immediately. Please have your invoice available for reference. 


Credit

Credit will be issued within 30 days of our receiving your returned item. Kix’ies® Inc. will pay any return shipping charges where damage has occurred or defective is present. Kix’ies® Inc. can only accept returns that were directly purchased on www.kixies.com web site.